IMPORTANT: Coverage must still be activated, instruct customer to check their phone for an SMS with login and activation info. They will need to add their phone's info and photos to their account for protection to be active.
If they did not receive an SMS with their passcode and link within 1-2 minutes or purchase, please have them visit this link and type in their cell phone number: https://app.getAKKO.com/forgotpassword