IMPORTANT INFO

Phone Coverage Plans:

Deductibles:

For $200-$500 limit plans, there is a $29 repair deductible. For all other plans, the deductible is $75 for repairs. 

The $29 repair deductible is only available when customers go to a Repairs First partner for their claim.

The deductible for replacements of a device (either due to theft, or unrepairable damage), is $75 – $99 based on the device cost.

Choosing a Coverage Limit:

Unlike a Warranty, these Phone Protection plans do not have a maximum limit of coverage over the lifetime of the plan that is purchased. If a customer chooses a plan with a $400 Limit for example, then their phone will be covered up to $400 for any incident of Damage or Theft that occurs as long as their coverage is active on a Monthly or Annual Plan.

If a customer has a phone that is worth approximately $700 to replace, they could choose to purchase a $700 Limit plan so that if their phone was stolen, or damaged by water and unrepairable, they’d receive reimbursement up to their $700 limit to replace the phone.

But any customer is also welcome to have a plan with a limit that is less than the value of their phone. For example, if a customer with a $700 phone has a $400 Limit plan, they would still be able to get reimbursed for a screen replacement claim, since a screen replacement is below the $400 Limit.

Be sure your customers understand that it is their decision to purchase a plan with the desired limit of coverage they want. They do not have to purchase a higher amount of coverage just because the replacement value of their phone is higher.

  • Cracked Screens
  • Spills & Liquid Submersion
  • Accidental Damage (like drops)
  • Damage & Malfunctions from Accidental Damage/Drops
  • Theft & Vandalism
  • Theft of items from an unattended vehicle via forced entry (car break-ins)
  • Fire, Flood, & Natural Disasters
  • Power Surge by Lightning

Well, if you want to be sure you’re covered for more than just a broken screen, then you should be getting an AKKO Phone coverage plan! Because instead of it only being a warranty on the cost to replace a screen, it’s insurance on the entire phone and all types of accidental damages (as well as theft!).

File a Warranty Claim

Activate a Warranty