NOTE: The protection plan does not cover the iPad keyboard case, charging cord, or brick.
If you need to file a claim due to your school-issued iPad being damaged or stolen/lost, just login to your account on the AKKO platform using the cell phone number you use when you register your plan.
You can also click the chat icon on this page, or email claims@getAKKO.com and the team at AKKO can assist with getting your claim submitted.
Anytime your school-issued iPad gets damaged, SmartFix will assist you with repairs. Just give them a call when something goes wrong with your iPad and they can assist with getting it resolved – +1 (952) 236-7369
Protection for your registered devices starts after a 15 day waiting period. Any damages/losses within 15 days of your plan enrollment cannot be covered by your protection.
Still have questions?
Click the blue chat icon below to reach out to our team!
13 month protection